^{ZOMAMI PRIVACY AND COOKIE POLICY}

^{Last updated: 1/10/2024}

^{Purpose of this Privacy Policy}

^{At ZOMAMI, we are committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal information when you use our services through the ZOMAMI, which provides jewelry and gifts delivery services exclusively to Riyadh.}

^{The Data We Collect About You}

^{We may collect the following types of personal data:}

• ^{Personal Contact Information: Your name, address, phone number, and email address.}
• ^{Order Placement Information: Delivery address, recipient details, and any special delivery instructions.}
• ^{Payment Information: Credit or debit card details used for order payments (handled through a secure third-party payment gateway).}
• ^{Navigation and Clickstream Data: Information about your interaction with the app, such as pages visited, clicks, and time spent on the platform.}
• ^{Device Information: Data about the device you use to access our app, such as IP address, operating system, and browser type.}

^{How Is Your Personal Data Collected?}

^{We collect personal data through:
– Direct interactions: When you sign up for an account, place an order, or contact our support team.
– Automated technologies: Through the use of cookies and similar tracking technologies, we automatically collect device information, navigation data, and browsing behavior.}

^{Personal Contact Information}

^{We collect personal contact information to ensure successful delivery of jewelry and gifts and to communicate with you regarding your orders. This information is essential for the operation of our services.}

^{Navigation and Clickstream Data}

^{We use navigation and clickstream data to enhance the user experience on the ZOMAMI. This data helps us understand how users interact with our services and allows us to improve the app’s functionality.}

^{How We Use Your Information}

^{We use your personal data to:
– Process and deliver your orders efficiently.
– Communicate with you regarding order confirmations, delivery updates, and customer support inquiries.
– Improve our app’s performance and enhance user experience.
– Ensure the security of our platform and users.
– Comply with legal obligations.}

^{Your Email Address}

^{We collect your email address for account creation, order confirmations, and notifications about your purchases. We may also use your email to send you marketing updates, offers, or newsletters, with your consent. You can opt out of marketing emails at any time.}

^{Order Placement Information}

^{When you place an order, we collect information related to the recipient and the delivery location. This data is used solely for fulfilling the order and ensuring timely delivery.}

^{Protection of Your Personal Information}

^{We implement security measures, such as encryption and secure payment gateways, to protect your personal data from unauthorized access, disclosure, or loss. Only authorized personnel can access your personal data, and it is handled with strict confidentiality.}

^{How Long Is Your Information Stored?}

^{We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Typically, your account data and order history are retained for [Insert Period] years to facilitate repeat orders and improve services.}

^{Cookie Policy}

^{We use cookies and similar technologies to enhance the app experience. Cookies help us understand user preferences, improve functionality, and provide personalized content. You can manage your cookie preferences through your device settings.}

^{Advertisements}

^{We may display targeted advertisements in the ZOMAMI based on your usage patterns and preferences. These ads may be personalized, but we do not share your personal information with advertisers without your explicit consent.}

^Marketing

^{With your consent, we may use your information to send promotional offers and updates about our services. You can opt out of marketing communications at any time by clicking the unsubscribe link in the emails or contacting us directly.}

^{Account Deletion, Data Deletion, and Rights}

^{You have the right to:
– Access, correct, or update your personal information.
– Request the deletion of your account and all associated data.
– Object to the processing of your data for marketing purposes.
To exercise these rights, please contact us using the information provided below.}

^{Data Security}

^{We take the security of your personal information seriously. We use technical and organizational measures to safeguard your data from unauthorized access, loss, or alteration. However, please be aware that no method of electronic storage or transmission is completely secure.}

^{Changes to Policy}

^{We may update this privacy policy from time to time. Any changes will be posted in the ZOMAMI, and we encourage you to review this policy periodically to stay informed about how we protect your data.}

^{Contact Us}

^{If you have any questions or concerns about this privacy policy or your personal data, please contact us at:
– Email: info@Zomami.com
– Phone: +966 598184505}